Recently third parties have been contacting exhibitors for entries into show guides. An example of one such guide is Fairguide/Construct Data and more recently 'Expo-Guide'.
Expo-Guide and Fairguide.com regularly publicise their services to exhibitors at events, primarily in Europe. Both companies use a misleading form, which resembles an organisers Free Catalogue Listing Service, inviting exhibitors to sign and return the form for an entry in an on-line directory. Doing so contracts the purchaser into the three-year, non-retractable agreement. Non-payment is then followed by aggressive debt collecting by Premium Recovery. Expo-Guide and Fairguide.com have no connection with exhibition organisers or any of their events but they deliberately target exhibitors who are about to exhibit across Europe.
We are strongly advising all exhibitors to be vigilant against organisations such as these, who do not represent the good name developed within the exhibitions industry. Please be aware of Expo-Guide and be sure to read the small print details before signing any documents.
Please also note that despite settling out of court and agreeing to stop sending out misleading forms, Fairguide/Construct Data have altered the look and format of their forms (including a new logo) and are continuing to send these to exhibitors.
Pulse and Clarion Events' Retail Portfolio work solely with an organisation called Event Live Media for our directories, and have no affiliation with the above companies.
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Organisations attempting to defraud our exhibitors have become increasingly advanced in their tactics. Their contracts are extremely professionally produced, and use high detail to appear to be linked to our shows. This example was sent to an exhibitor in 2012: