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Show Dates

12—14 May 2019 | Olympia London

Exhibitor FAQs

What are the upcoming show dates?

13 – 15 May 2018

How can I get involved in the pre-show marketing?

There are many complimentary marketing opportunities to take part in before, during and after the show. For more information, click here.

How can I get featured in the Preview Magazine, on the blog, on social media, in the newsletter etc.?  

Send us high resolution images and descriptions of your new products, write an interesting editorial-led story and send it to Rochel.Garrett@clarionevents.com. The better the images, the more likely you are to be featured. We love product and lifestyle shots.

Is there anything specific I need to wear or bring for build-up/break-down?

Yes, all personnel onsite must wear solid-soled, substantial footwear and high visibility vests during build-up and break-down. Failure to do so will result in you not being able to access the venue during these times.

This is due to recent changes to the Construction (Design & Management) Regulations 2015 law regarding health and safety at events.

What are the Operations& Marketing Manual and E-Zone?

The Operations& Marketing Manual is your comprehensive manual with all vital exhibition information. Within the guide, you will find supplier contact information, stand information, compulsory, optional and marketing order forms, exhibitor badges etc.

The E-Zone is your online brand profile where you can add product images, company descriptions, product and launch information etc. Please note that you must check all company information on this page as this is the information that gets displayed in our official publications including the Preview Magazine and the Show Directory. This is an extremely important page and one of the most visited pages on our website by buyers so make sure you have a complete profile. Buyers want to see your products so make sure you upload your images.

How can I access my Operations& Marketing Manual and E-Zone?

You can access both of these pages by clicking here. Your login details have been sent to you already but if you cannot find them, please contact a member of the Pulse Team.

How can I order lights and electrics for my stand? 

You can order these via your Operations & Marketing Manual. Click on Optional Forms - Lighting & Electrics. Alternatively, you can contact Freeman directly:

EMEA.Exhibitorservices@freemanco.com | +44 (0)2476 309236

There is an early bird discount so make sure to order everything you need as early as possible.

How do I register for my exhibitor badge?

You can register for your badge via the Operations& Marketing Manual. Click on Compulsory Forms - Exhibitor Badges. If you are unable to register before the event, exhibitor badging will be available onsite from Saturday 12 May at 2pm from the registration area at the entrance of the Grand Hall, Olympia.

For build-up, all personnel onsite will be supplied with a temporary wristband, granting them access to the venue. There is no need to pre-register for these.

Can I park my vehicle for the duration of the show?

Yes, please visit the Olympia London website to book you space.

If you own a heavy goods vehicle, you cannot park at Olympia, the closest parking facilities are Heston Service station, off the M4. For more information, click here.

Do I need to a vehicle pass for build-up/break-down?

Yes, you can register your vehicle for a time slot via the Operations & Marketing manual. Click on Compulsory Forms - Vehicle Registration. The booking system will go live 30 days prior to build-up and an email will be sent to you once it is available.  

Can I get goods delivered to the venue?

Yes, however you need to be onsite to sign for the package. If you will not be onsite, please speak with Agility who will be able to sign for and store your package until your arrival. Please call or email Agility for more information:

thands@agility.com   | +44 (0) 121 780 2627 

What time can I set up my stand?

It depends on your stand type, for more information please visit your Operations& Marketing Manual and click on Exhibitor Guide and then ‘Everything you need to know about build-up and break-down’.

What am I allowed to do with my stand?

Please visit the ‘How my stand will look’ page on your Operations& Marketing Manual.

Am I allowed to provide hospitality (e.g. food and drink) on my stand for visitors? 

Yes but there may be additional charges for this. Please refer to your Operations& Marketing Manual for more information. Click on Optional Forms – Stand Hospitality.

Can I get staff lunches delivered to my stand during the show?

Yes, please refer to your Operations& Marketing Manual for more information. Click on Optional Forms – Stand Hospitality.

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