Successful Online Retailing

The steady rise of ecommerce is a fact of life. What plans have you made to understand and get your share of this online market? This presentation will reveal more about how to make ecommerce work for you, addressing your online audience, the impact of new technologies such as smartphones, the delivery of a WOW experience for your customer and how to tackle some common problems.

• Finding out about your online visitors, what they do and how to get through to them
• The rise of Social Networking and its impact on retailing
• Smartphones - bringing the Internet into the high street
• Consumer power - what is is and how to work with it
• Case studies of successful retailers & how to be like them, but in your own wayIs Multi-Channel the future?
• Practical tips to solve common online problems
  

Sitemakers

 Ray Buckler                             Nick Pratt